Hello!
I'm
I'm
Spencer.
I polish processes and empower people to do their best for your business.
Building systems
is my
superpower
is my
superpower
I polish processes and empower people to do their best for your business.
Like the cross-functional Workfront request system I built with multiple queues, custom intake questionnaires and approval processes.
Like the custom reports and dashboards I design that give leadership a clear read on performance metrics.
Like the video training content I produce to onboard new users into internal systems and tools like Miro and Workfront.
Like the multi-department twice-weekly status meetings I facilitate to triage late tasks.
I'm a marketing operations leader with 6+ years working with creative teams in a highly regulated healthcare and insurance environment, including 4+ years running creative traffic, resource allocation and workflow systems. I'm a Workfront super user and subject matter expert who designs the custom queues, templates and dashboards our high-volume marketing organization runs on.
Day to day, I steer alignment across Growth, Member Communications, Clinical, Shared Services and Creative Services through recurring standups, and I own outcomes from intake through final delivery. I also mentor teammates, veterans and new hires alike, on the project management and collaboration tools that power our team.
I bring a mix of analytical and creative thinking to my work, and I like turning ambiguous asks into scoped, trackable plans that both the team and the business can deliver on. I'd love to work with you to polish processes and empower people to do their best for your business.
Have a campaign or project that needs strategic and creative leadership? I'd love to talk about it.